State Farm® Insurance Agent Kristie Facto
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geary
September 24, 2026
"McKenna was great with the advice and information I was looking for."
"Thank you for leaving us a 5 Star review- we really appreciate it. So glad we were able to be of help. We appreciate your loyalty! "
Esther Goodloe
September 23, 2026
"Solmayra gave me exceptional service."
"Thank you so much! Very glad that you're happy with our customer service- We appreciate your business! "
Joe P
September 18, 2026
"I had Kristi Facto insurance since 2003 when no one would insure me with a motorcycle.
Now, years later Kristi’s has helped me an my family with auto, rent and home insurance since then.
Her office staff is always helpful and get you what need when you need it.
They also find ways to help save on monthly bills of you’re trying to scrape by.
They’re worth to have the discussion for coverage. 🤙🏾"
"Thank you so much, Joe for the kind words. 2003, wow! It's been a few years. We really appreciate your business and are so glad we can be of help to you and your family. Thank you for your loyalty!!
"
Ruth Roberts
August 24, 2026
"McKenna is ALWAYS pleasant to deal with"
"Thank you so much for leaving us a 5 Star Review! We really appreciate your business and taking time out of your day. Thank you!"
Laura Walker
August 13, 2026
"Having been assisted for years by my dad and sister as my State Farm agents, I had high expectations. Kristie and her team have exceeded them with their responsiveness, professionalism, and genuine care. They embody the "Like a good neighbor" motto and often feel more like favorite family members than insurance agents."
"Thank you so much for your sincere and kind words. We really appreciate getting the chance to step in. The bar was set high and I could not be happier that we were able to fill some big shoes. We appreciate you and look forward to our long insurance and financial services journey together. Love working with customers like you- so much more like family than business! "
Nicole K Connor
June 29, 2026
"Solmayda is the absolute best! Always quick to get back to me, super helpful and very sweet!"
"Thank you so much for the great 5 Star Review- we so appreciate you! "
Gladys Vasquez
June 16, 2026
"Solmayda was very professional and answered all my questions. She gave an exceptional service!"
"Thank you so much for your kind words- we really appreciate it and we are so thankful for your continued business. "
Jack Stone
June 12, 2026
"Great service."
"Thank you for your 5 Star Review- we really appreciate it. And we really appreciate your loyalty all these years. Thank you so much! "
Kitina Saiz
April 20, 2026
"Ms. McKenna answers the phone pretty much every time I call. Continue to use this State Farm office for so long I can't even remember..20 years. Anyway, State Farm in general since I turned 19. Wonderful service and wonderful people. Thank you."
"Kitina, Thank you so much for the outstanding review & kind words. We so appreciate your business and loyalty all these years. Here's to another 20 years!!"
Rudy Munoz
April 15, 2026
"I have had the pleasure of having Kristi offer great customer service for over 15 years. All her staff is great! Solmayda has been always very helpful with any of our company insurance needs. Highly recommend you reach out to them!"
"Rudy, thank you for your 5 Star Review! It's been great having you for a customer all these years- maybe even more than 15 years?!! Thank you for your kind words. We appreciate your business!
"
Susan Goodspeed
April 14, 2026
"Kristie and her office offer great customer service and really take care of their insured's. I highly recommend their office."
"Thank you so much for your kind words and your 5 Star review- We appreciate you! "
Angela Kasnoff
April 9, 2026
"McKenna was excellent from beginning to end. She is very knowledgeable on coverages and options available on the policies. She is very friendly and easy to talk to. Great experience."
"Angela, Thank you so much for your awesome 5 Star Review- we greatly appreciate you and your business! "
Jason Deapen
March 30, 2026
"We have had State Farm with Kristie Facto for almost 20 years and couldn't be happier!
Recently I needed help with my windshield replaced. McKenna was so helpful even going as far as helping me make the appointment to minimize any work I had to do. She made me feel valued as this team of professionals always does!
"Jake" has nothing on this team:)"
"Thank you Jason for your very kind words & the 5 Star Review! We really appreciate your loyalty and your business. Look forward to many more years ahead- with or without Jake! "
Mel Agustin
March 13, 2026
"I received assistance from Solmayda. The process was easy and she was very professional. I strongly recommend Kristie Facto State Farm Insurance for any of your needs."
"Thank you, Mel. We really appreciate your kind words and taking the time to give us 5 Stars! Thank you so much! "
Pamela
February 19, 2026
"McKenna, is a vibrant, customer service representative. She is full of recommendations, which I wanted to have some help with.
I did not get a quote, as I was seeking a Broker firm for a different reason. She was very helpful!
Keep shinning, & kind regards....
Pamela"
"Thank you so much for your extraordinarily kind words- We greatly appreciate it. So glad we could help you. We'd love to be of more assistance in the future. Thanks again! "
Rebecca Humphries
February 18, 2026
"McKenna was awesome and very friendly and knowledgeable. She took care of us right away. I am very happy that we called for a quote."
"Thanks so much for our 5 Star Review! We really appreciate you and your kind words! Thank you! "
Ron Hawkins
February 13, 2026
"Sherry
Ron Hawkins odometer reading"
"Thank you for your kind words and great review. We really appreciate it!! "
Todd Gross
February 12, 2026
"Very professional, fair pricing, and excellent service!"
"Thank you so much, Todd! We appreciate you. 😊"
Jonathan C
February 9, 2026
"Muy buen servicio por parte de solmayda araujo"
"Jonathan, muchas gracias por tomarte el tiempo de dejarnos una reseña de cinco estrellas."
katherine schober
February 4, 2026
"I highly recommend this insurance company, I could not be happier with the service they provide specially Agent Solmaida is amazing and always taking care of my insurance needs. They are quick and very trustworthy."
"Thank you so much for your taking time to let us know. Sol always wants to provide the best service possible- she's the best. Thank you for your loyal business- so glad we could be of help."
Cal
February 4, 2026
"Kristie's team is ALWAYS on the ball: Helpful, asks the right questions, look for additional discounts to save me money, have all the answers and if they don't have it right away they do the research to get it and then call me back with the correct info. Thanks Kristie and team."
"Thank you, Cal for taking the time to let us know- we really appreciate your kind words and positive feedback. We appreciate your business and good customers such as yourself- you're willing to take the time so we can provide you with the best service. Thanks again!! "
Donna Goodwinsemonchuk
January 3, 2026
"I’ve been working with Cheri for many years now and she gives excellent service always!! Talk about going the extra 5 miles out of her way she goes 100 miles for me!! She is now working with Krista office and they all are so awesome too. I will follow Cheri until she decides to retire one in a million you would ever find someone like her.
Thank you all so kindly for all you do for all of us!!
Donna G Semonchuk"
"Thank you so much, Donna for your kind words. We really appreciate your loyal business. Very glad you're satisfied with our customer service as we stive to do our best. Thank you again!!
"
Dominique Jackson
January 2, 2026
"Solmayda is awesome.Very helpful and answered all my questions"
"Thank you so much! We love 5 star reviews and really strive to provide great customer service. We appreciate you! "
Kammy Bayrami
November 25, 2025
"Fast and professional"
"Thank you so much! We appreciate you and your business! "
JB OI12
November 21, 2025
"Great service and instant approval for car coverage."
"Thank you so much for taking time to leave us a 5 star review! We really appreciate your business!"